Technical Service

Gold Conveyor Chain

Although Brooks offer a standard range of conveyor chain, we understand that in today’s changing world, there are often applications where a standard conveyor chain may not be suitable. These applications include, but are not limited to;

  • High temperatures or low temperatures
  • Corrosive or harsh working environments
  • Lubrication free applications
  • Conveyor chains with special attachments
  • Non standard coatings
  • Special/bespoke machinery

We often work with design engineers at the concept stage, providing mathematical calculations and 3D CAD design in order to assist with the final specification of a bespoke conveyor chain design, before the quotation is presented to the end user. By being involved at the concept stage, we are able to work within a less restrictive framework, using our varied experience as a manufacturer to provide the correct solution.

CAD Drawing
Site Visit

For existing applications or 'like for like' replacements, we are able to attend site either directly or jointly with our clients, to provide the expertise required on sites throughout the world. This service has proven to be particularly useful when our customers would like to make slight modifications or improvements to their conveyor chains, while their system is being refurbished.

We are also happy to receive samples of existing conveyor chains, giving our clients piece of mind that any replacement will be ‘like for like’, removing any errors that could occur from an inexperienced engineer measuring up for manufacture. Alternatively, we are always happy to receive dimensions or drawings from engineers familiar with conveyor chains, or simply receive a call from customers seeking assistance.

Customer Sample
Conveyor Chain and Slats

As part of our product range we also offer support and design services for conveyor chain ancillary items, such as Fabricated Sprockets, Slat Assemblies and Shafts. By offering our conveyor chains and ancillary items as a package, we are able to design a complete solution based around our client’s requirements. We are also able to test assemble items as part of our quality system, ensuring that busy installation teams have the correct items on site when required.

Once a client’s solution has been delivered and installed, Brooks' commitment to our customers and quality continues. Should an unforeseen challenge arise, you can be sure that our experienced engineers will be available to provide a rapid response, backed by our in house manufacturing facilities.

Site Support