Terms & Conditions

Welcome to Brooks Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following agreement which governs our relationship with you in relation to the use of this website and the purchasing of our products and services. If you disagree with any part of these terms and conditions, please do not use our website or purchase our products and services.

The term ‘BritishConveyorChain’ or ' Brooks Ltd’ or ‘us’ or ‘we’ or ‘our’ refers to the owner and operator of the website and the supplier of manufactured products and related services. The term ‘you’ or 'your' refers to the user or viewer of our website and the buyer of our products or services.

1. Terms of Use
The use of this website is subject to the following terms of use:
A. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
B. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, information may be stored by us for use by us only.
C. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
D. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
E. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
F. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
G. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
H. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
I. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Agreement
By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
A. The use of our Resources will meet your needs or requirements.
B. The use of our Resources will be uninterrupted, timely, secure or free from errors.
C. The information obtained by using our Resources will be accurate or reliable, and
D. Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
2.1 Furthermore, you understand and agree that:
E. Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
F. No information or advice, whether expressed, implied, oral or written, obtained by you from us or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
G. In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for our products and/or services. We will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources and/or products and/or services to the full extent that applicable limitation of liability laws apply.

3. Privacy Policy
This privacy policy sets out how Brooks Ltd uses and protects any information that you give Brooks Ltd when you use this website.
Brooks Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
3.1 Brooks Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2014.
3.1.1 We may collect the following information:
i) Name
ii) Contact information including email address
iii) Demographic information such as postcode, preferences and interests
iv) Other information relevant to customer surveys and/or offers
3.1.2 What we do with the information we gather;
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
i) Internal record keeping.
ii) Fraud detection
iii) We may use the information to improve our products and services.
iv) We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
v) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or mail. We may use the information to customise the website according to your interests.

4. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

5. Cookies
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We also expect users to accept the google adsense networks cookie privacy policy, in order for advertisements to function correctly on the site.

6. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
i) Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
ii) If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
iii) We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email our customer services.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

8. Supply of Goods and Services
8.1 Quotations
A quotation consists of any products, work or services specified therein. By default, prices are valid for 14 days from the quotation date, unless otherwise specified by us.
8.2 Order
All orders are subject to these terms and conditions. By supplying a purchase order number, you agree to accept these terms, which take prominence over any other terms, agreed or implied. All paperwork supplied by us clearly states the method for obtaining this agreement and the acceptance of this agreement by the supply of a purchase order number. By accepting our order confirmation, it is deemed that you have accepted and will comply with the terms of this agreement, unless you contact us within 24 hours of receiving our order confirmation.
8.3 Prices
Prices are subject to variation, and although we are not obliged to do so, we will endeavour to inform you immediately if any prices are subject to variation from the date of your order. This price variation can apply to all order types and all products or services supplied by us. Orders will be subject to Value Added Tax at the appropriate rate.
8.4 Payment Terms
Our payment terms, unless confirmed in writing by us, are 30 days net monthly account. This means that all invoices shall become payable 30 days from the end of the month in which the goods or services were despatched or supplied. Where an order is only partially fulfilled in a given month, such as call of order or partial deliveries, then the products are services supplied within that month will be payable 30 days from the end of the month of despatch or supply. Products must be despatched before an official invoice will be raised.
8.5 Pro Forma Payment
The fulfilment of any sales order is based upon our satisfaction of your credit worthiness, which is determined without prejudice on a points scoring system. We will generally inform you that a pro former payment is required within our order confirmation, although we reserve the right to ask for payment prior to the despatch of any goods or services, after we have informed you that the goods or services are available. We consider a pro forma payment completed when the monies are received in a way that is satisfactory to us. All new accounts will be required, without prejudice or exception unless supplied in writing by us, to complete their first transaction on a pro forma basis
8.6 Credit
We reserve the right to refuse credit or revoke a credit account at any time, with any outstanding monies becoming payable immediately. We reserve the right to charge interest on any monies owed beyond the time limits set out in our request, at a rate no greater than 3.0% per annum above our current financial provider’s base lending rates, calculated on a monthly basis. This right exists in addition to any other rights governing overdue or non-payments.
8.7 Delivery
Carriage and packaging costs are charged extra, unless otherwise confirmed in writing by us. We will always aim to maintain our delivery schedules, however if despatch of a product or service exceeds the sated despatch times, we do not accept any responsibility for direct or consequential losses incurred by you. For non-delivery of products or services, we must be informed by you within 5 working days from the date of despatch. All products should be inspected by you upon delivery and should not be accepted if the packaging is damaged. If your product is damaged, you must inform us within 24 hours of delivery, otherwise it shall be deemed that the product has arrived in good condition.
8.8 Returns
Any products or services which are supplied in accordance with our order confirmation are considered binding. We may at our discretion, allow products to be returned for credit after being delivered to our works for inspection at your cost, where we must deem that the product has been returned to us complete and in good condition before confirming your return request. All returns will be subject to a minimum handling charge of 20% of the value of the goods being returned or £100 (whichever is greater). If a product is deemed to have been returned to us incomplete or below good condition, it is your responsibility to collect the product from us within 30 days, after which time we will dispose of your product and the monies will still be owed to us.
8.9 Guarantee
All products will be guaranteed against any manufacturing flaws or faulty workmanship for a period of one year from the date of delivery. Faulty products will be replaced free of charge, with any remaining guarantee continuing from the date of initial delivery. This guarantee does not apply to any defect in the product arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by us, failure to follow our instructions, or any alteration or repair carried out without our approval. If the product supplied to you develops a defect while under warranty, or you have any other complaint about our product and/or services, you should notify us in writing at the address, fax number or email address shown below. This warranty does not affect your statutory rights as a consumer.
8.10 Limitation of Liability
You expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for our products and/or services. We will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources and/or products and/or services to the full extent that applicable limitation of liability laws apply.

9. Passing of Property
i) The goods shall remain the sole and absolute property of ours until such time that you have paid us the agreed price together with the full price of any other goods the subject of any other contract with us provided that the we, at our sole discretion may upon expiry of the six month period from the date of our invoice release our title to the goods without notice to the you.
ii) You acknowledge that you are in possession of goods solely as bailee for us until such time as the full price thereof is paid to us together with the full price of any other goods purchased from us.
iii) Until such a time as you become the owner of the goods, you will store them on your premises separately from your own goods or those of any other person and in a manner which makes them readily identifiable as our product.
iv) Your rights to possession of the goods shall cease if you, not being a company, commits an available act of bankruptcy or if you, being a company does anything or fails to do anything which would entitle a Receiver to take possession of any assets or which would enable any person to present a petition for winding-up.
v) We may for the purpose of recovery of our goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess the same.

No failure or omission by us in the performance of any obligation under this Agreement shall be deemed a breach of this Agreement or create any liability if the same arises on account of force majeure, which term shall include any event or cause beyond the control ours, as the case may be, including but not restricted to acts of God, acts or omissions of any government, or agency thereof, rebellion, insurrection, riot, sabotage, invasion, quarantine, restrictions, strike, lock out and transportation embargoes, provided that the party relying on this Section shall forthwith after any such event give written notice to the other party of its inability to perform such obligation and the reasons therefore. If force majeure continues for a period of more than three (3) months, without the parties hereto being able to develop an alternative satisfactory arrangement, then either party has the option of immediately terminating this Agreement.

The taking delivery of products or services by you shall imply acceptance of these conditions if you have not otherwise accepted the same. In the event of any conflict between the terms of this Agreement and any agreement or document entered into or delivered in accordance herewith, including any purchase order, terms and conditions of supply or any other document delivered in accordance herewith, the terms of this Agreement shall prevail. The Agreement and these Conditions shall be governed by and construed in accordance with the law of England and Wales.